Privacy Policy — FleetParc

1. Scope

This policy describes how the FleetParc mobile app and the FleetParc web console, published by Soluflotte, process user data. FleetParc is a professional fleet-tracking service reserved for Soluflotte customers. Use of the Service is also governed by the Terms of Use.

2. User accounts

Accounts are created by your company's administrator or by your Service provider, from the FleetParc web console. No account can be created from the mobile app and the web console offers no open registration.

3. Data processed

The data processed depends on the medium you use.

Web console

• Login identifier and password: entered on the sign-in page and sent to the FleetParc servers to authenticate you. Your session is kept alive by a session cookie, required for the service to work and deleted when you sign out.
• Browser local storage: your browser stores the profile details that are displayed (name, profile photo), the date of your last sign-in and the chosen map background. Your login identifier is stored only if you tick “Remember me” on the sign-in page.
• Fleet data: positions, trips, stops and status of your company's vehicles, displayed according to your account's permissions.

Mobile app

• Login identifier (username assigned by your company administrator) and password: sent to the FleetParc servers solely to authenticate you. The password is never stored on the device.
• Fleet data (positions, trips, stops and status of your company's vehicles): displayed from our servers according to your account's permissions. The app does not collect your phone's location.
• Biometric unlock (fingerprint, face): performed locally by your phone's operating system. No biometric data is transmitted to or stored by Soluflotte.

4. What FleetParc does not do

• No advertising and no promotional notifications, either in the mobile app or in the web console.
• No sale, rental or commercial sharing of your data to third parties.
• In the mobile app: no advertising or advertising tracking.
• On the web console: no advertising or advertising tracking; only anonymous audience and performance statistics of the pages are produced (see “Cookies”).

5. Third-party services

To provide the Service, Soluflotte relies on technical service providers, listed below by category:

• Hosting — web console and mobile app — hosts the Service's servers and the data they process (accounts, fleet data).
• Security — web console, sign-in page — anti-bot check of the sign-in form; receives technical browsing information (IP address, browser).
• Audience measurement — web console only — anonymous audience and performance statistics of the pages, without cookies; receives technical browsing information (pages viewed, browser).
• Mapping — web console and mobile app — display of map backgrounds; only receives the technical requests needed to display the map (IP address, displayed area) and no account data.

Soluflotte uses these providers only for the operation of the Service. Some are located outside Morocco: the information sent to them may therefore be processed outside Morocco.

6. Cookies

The web console uses a cookie that is strictly necessary to keep you signed in (see “Data processed”). As part of improving its services, anonymous statistics on the use of the site may be generated, with no audience-measurement cookie, no advertising cookie and no cross-site tracking.

7. Purposes

Data is used exclusively to authenticate you, display your company's fleet (live map, trips, stops, reports) on whichever medium you use, keep the service secure and, on the web console only, produce anonymous usage statistics.

8. Security

All communications between your browser or your phone and the FleetParc servers are encrypted (HTTPS required on both media). Access to data is restricted to your account's authorised scope.

9. Retention

Account data is kept while your account is active and deleted after it is closed, unless the law requires otherwise. In the web console, signing out clears the remembered identifier, the displayed name and the sign-in date; other display information (profile photo, map background) may remain in your browser until you clear the site data in your browser settings.

10. Deleting your account and data

You can request deletion of your account and associated data:

• by email to contact@soluflotte.com (subject: “FleetParc account deletion”);
• or through your company administrator.

Requests are handled within 30 days.

11. Your rights

Under Moroccan law No. 09-08 on the protection of individuals with regard to the processing of personal data, you have the right to access, rectify, object to and delete your personal data, to be exercised at contact@soluflotte.com. You may also lodge a complaint with the CNDP.

12. Children

FleetParc is a professional service intended for adults; it is not directed at children under 13 and does not knowingly collect their data.

13. Changes

This policy may be updated to reflect changes in the service; the effective date above will then change. Please review it periodically.

14. Contact

Soluflotte — Casablanca, Morocco · contact@soluflotte.com · +212 669 188 775